📄️ Addressing the Visual Studio 2008 Runtime Vulnerability in ScrewDrivers
Identify whether the vulnerable Visual Studio 2008 runtimes remain on systems that ran ScrewDrivers 7.3.0 or earlier, and mitigate MS09-035 by updating ScrewDrivers or applying Microsoft's MFC Security Update.
📄️ Adobe Auto Updater Service Issue
Explains how Adobe's auto updater can stop the ScrewDrivers Notification Service and provides a PowerShell script to automatically restart it after an Adobe update completes.
📄️ Advanced Troubleshooting Tools
Advanced diagnostic and cleanup utilities included with ScrewDrivers v7 for resolving complex printing issues, including PrinterCleanup.exe for printer cleanup and SessionCheck.exe for session diagnostics. These tools should be used under Tricerat Support guidance.
📄️ Known Printer Driver Issues
Documented compatibility issues with specific printer drivers that affect ScrewDrivers printing functionality, including HP Universal Printing PS driver problems and recommended workarounds.
📄️ PrintNightmare (CVE-2021-34527) Compatibility
How ScrewDrivers works with PrintNightmare security patches and workarounds for the Windows Print Spooler Remote Code Execution Vulnerability (CVE-2021-34527), including compatibility with Microsoft updates and configuration changes needed for alternative workarounds.
📄️ Printing Troubleshooting Articles
Comprehensive collection of troubleshooting guides for resolving ScrewDrivers printing issues, including Windows update conflicts, driver problems, performance issues, security vulnerability patches, and diagnostic tools.
📄️ Service Fails to Start Due to Certificate Error
If there is an issue with the Tricerat certificate, Simplify services will be unable to start. You may receive the following error:
📄️ Enabling User Mode Dumps
Configure Windows Error Reporting to capture user mode dump files when ScrewDrivers or other programs crash, for troubleshooting and support diagnostics.
📄️ Windows 10 March 2021 Update Printing Issues
How to resolve printing failures, RDP connection problems, and BSOD crashes caused by the problematic March 2021 Windows updates KB5000802 and KB5000808, including uninstall instructions and information about Microsoft's fix in KB5001568.
📄️ Troubleshooting Citrix Client Issues in ScrewDrivers v6 and v7
Comprehensive troubleshooting guide for resolving Citrix ICA client plugin issues in ScrewDrivers, including registry configuration, reinstallation procedures, and PerMachine vs. PerUser installations.
📄️ Fix missing ScrewDrivers printers and scanners in Citrix VDA 2109 or newer
Configure the Citrix Virtual channel allow list policy when ScrewDrivers client printers or scanners are missing in Citrix Virtual Apps and Desktops 2109 or newer.
📄️ Enabling Diagnostic Logging in ScrewDrivers v7
Step-by-step guide to enabling diagnostic logging for ScrewDrivers v7 components using the ScrewDrivers Logs application and Endpoint Client for troubleshooting issues.
📄️ Printer Assignments to Client Custom Owners Do Not Build in Omnissa Horizon
Clients connecting to Omnissa Horizon desktops over PCoIP do not populate the CLIENTNAME registry value, so custom client owners never match printer assignments. Set the UseBackupOwner registry value to restore matching.
📄️ PrinterCleanup.exe Utility
Technical reference for the PrinterCleanup.exe utility that removes invalid printer entries from Windows registry keys to resolve printer enumeration issues.
📄️ Troubleshooting License Issues
Diagnose and resolve Tricerat License Server problems in ScrewDrivers v7: the service won't start, users don't receive licenses, or LicenseActivate fails to activate — including which logs to gather before contacting support.
📄️ Unexplained Printer Issues
Troubleshooting guidance for mysterious printer failures caused by the June 2020 Windows updates (KB4560960 and KB4557957) that broke printing functionality, including symptoms, affected systems, and resolution steps.
📄️ September 2026 Windows Print Stack Vulnerabilities
How the fifteen print-stack vulnerabilities in Microsoft's September 2026 security updates relate to ScrewDrivers: twelve in the Windows Print Spooler, two in the HTTP Print Provider (CVE-2026-69769, CVE-2026-69623), and one in the Print Workflow service (CVE-2026-69602). Which Windows components ScrewDrivers depends on, and optional hardening steps you can evaluate for your environment.