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ScrewDrivers for End Users

Coming Soon

This tutorial is currently under development. We're creating a user-focused guide that shows how people actually interact with ScrewDrivers in their daily work.

Who This Tutorial Is For​

This tutorial serves two audiences:

IT Administrators: Understanding what your users experience helps you configure ScrewDrivers effectively and provide better support. Walk through this tutorial to see printing from your users' perspective.

End Users: If you're new to ScrewDrivers and want to understand how to print, find printers, and use advanced features, this tutorial guides you through everything step by step.

What You'll Learn​

By completing this tutorial, you'll understand:

  • How to find and select printers in your environment
  • How to manage your print jobs
  • Using print preferences and settings
  • Printing from different applications and devices
  • What to do when things don't work as expected

What You'll Need​

To follow along with this tutorial:

  • Access to a computer or device with ScrewDrivers client installed
  • Printers available in your environment
  • About 45-60 minutes to complete the tutorial

Tutorial Overview​

This hands-on tutorial walks you through common printing scenarios you'll encounter in daily work. We'll cover everything from basic printing to advanced features.

Real-World Scenarios​

You'll learn by doing these everyday tasks:

Morning at the Office Log in, see which printers are available, set your default printer, and print your first document of the day.

Working Remote Connect from home, print to your local printer, and understand how ScrewDrivers handles location changes automatically.

Secure Printing at the Office Use follow-me printing to send documents securely, walk to any printer, release your jobs, and keep confidential documents private.

Printing from Mobile Print from your phone or tablet when you're on the go, whether you're in the office or traveling.

Managing Print Jobs View your print queue, cancel jobs you don't need anymore, and reprint documents without re-opening the original file.

Handling Problems What to do when printers don't appear, jobs get stuck, or you need help from IT.

Learning Approach​

This tutorial focuses on practical, real-world usage:

  • Step-by-step instructions with screenshots
  • Explanations of what's happening behind the scenes
  • Tips for working more efficiently
  • Common questions and answers
  • Troubleshooting guidance for typical issues

No Technical Background Required​

You don't need to be technical to follow this tutorial. If you can use a computer and print documents, you have everything you need. We'll explain concepts in plain language and focus on what you need to know to be productive.

Current Resources​

While we're developing this comprehensive tutorial, you can find helpful information:

For IT Administrators​

After completing this tutorial as an end user, you'll better understand:

  • What training your users need
  • Common pain points to address proactively
  • How to configure ScrewDrivers for the best user experience
  • What support questions you're likely to receive

Coming Soon​

This tutorial will include:

  • Screenshots of every step from the user perspective
  • Video walkthroughs showing real printing scenarios
  • Downloadable quick reference cards for users
  • Mobile app tutorials for iOS and Android

We're working hard to create the friendliest, most helpful user tutorial possible. If you need help now, contact your IT department or Tricerat support!