Reference documentation for the About tab in the ScrewDrivers Endpoint Client application (Essentials edition), including Citrix plugin registration, DLL version information, installation paths, and access to help documentation and support resources.
Reference documentation for the About tab in the ScrewDrivers Endpoint Client application, including Citrix plugin registration, DLL version information, installation paths, and access to help documentation and support resources.
Reference documentation for the About tab in the ScrewDrivers Endpoint Client application, including Citrix plugin registration, DLL version information, installation paths, and access to help documentation and support resources.
Reference documentation for the About tab in the ScrewDrivers Scanning Client application (Essentials edition), including version information, installation location, Citrix plugin registration, and installed files for troubleshooting and support.
Reference documentation for the About tab in the ScrewDrivers Scanning Client application, including version information, installation location, Citrix plugin registration, and installed files for troubleshooting and support.
Reference documentation for the About tab in the ScrewDrivers Scanning Client application, including version information, installation location, Citrix plugin registration, and installed files for troubleshooting and support.
Advanced diagnostic and cleanup utilities included with ScrewDrivers v7 for resolving complex printing issues, including PrinterCleanup.exe for printer cleanup and SessionCheck.exe for session diagnostics. These tools should be used under Tricerat Support guidance.
Complete list of Tricerat files that should be added as exceptions in your anti-virus software, including virtual drivers, support libraries, and scanning components.
Comprehensive troubleshooting reference for ScrewDrivers endpoint printing issues, including common problems, diagnostic procedures, and resolution strategies.
Comprehensive troubleshooting reference for ScrewDrivers scanning issues, covering scanner detection, TWAIN problems, and remote scanning troubleshooting techniques.
Known bug in Simplify Profiles 6.x where setting profile objects to perform operations at application start/end doesn't work. This article explains the issue and provides the workaround of using logon/logoff triggers instead.
How to diagnose and resolve connection limit errors in ScrewDrivers Print Server Agent v6 and Tricerat License Server v2, including symptoms, registry configuration to increase limits, and best practices for large environments with heavy print traffic.
Print Driver
Step-by-step guide to enabling diagnostic logging for ScrewDrivers v6 components including App Server, Print Server, and Client for troubleshooting print issues.
Step-by-step guide to enabling diagnostic logging for ScrewDrivers v7 components using the ScrewDrivers Logs application and Endpoint Client for troubleshooting issues.
An issue has been identified in Simplify Printing that can sometimes cause a crash of the application through with the Advanced Print Features dialog is sele...
Now and then, customers experience issues with the Microsoft .NET and Visual C++ run-time modules needed by Tricerat installers.
Comprehensive troubleshooting guides for resolving installation failures, printing issues, SQL database problems, certificate errors, permissions issues, and other common ScrewDrivers configuration challenges.
Comprehensive documentation of known bugs, limitations, and workarounds for Tricerat ScrewDrivers products, including version-specific issues, platform compatibility concerns, and recommended solutions for common problems.
Documented compatibility issues with specific printer drivers that affect ScrewDrivers printing functionality, including HP Universal Printing PS driver problems and recommended workarounds.
Reference documentation for the Logging tab in the ScrewDrivers Endpoint Client application, which provides diagnostic logging options for troubleshooting printing issues with Tricerat support.
Reference documentation for the Logging tab in the ScrewDrivers Scanning Client application, which provides diagnostic logging options used for troubleshooting and problem tracking with Tricerat support.
Why users sometimes see other users' ScrewDrivers printers in print dialogs on multi-user systems, the Windows broadcast message behavior that causes this, and how version 6.1.2 resolves the issue with improved printer creation methods.
This article addresses a critical vulnerability identified in the Visual Studio 2008 runtimes and its implications for various versions of the ScrewDrivers s...
Clients connecting with PCoIP to a VMware Horizon virtual desktop do not populate the common registry settings for CLIENTNAME. As a result, clients that are ...
Use caution when using PrinterCleanup!
Technical reference for the PrinterCleanup.exe utility that removes invalid printer entries from Windows registry keys to resolve printer enumeration issues.
Comprehensive collection of troubleshooting guides for resolving ScrewDrivers printing issues, including Windows update conflicts, driver problems, performance issues, security vulnerability patches, and diagnostic tools.
How ScrewDrivers works with PrintNightmare security patches and workarounds for the Windows Print Spooler Remote Code Execution Vulnerability (CVE-2021-34527), including compatibility with Microsoft updates and configuration changes needed for alternative workarounds.
The following registry settings modify the operation of advanced print features in Simplify Printing. Please consult Tricerat Technical Support before applyi...
Technical reference for RDP and ICA (Citrix) client plugin registry keys and values used by ScrewDrivers Client for troubleshooting connection and installation issues.
If there is an issue with the Tricerat certificate, Simplify services will be unable to start. You may receive the following error:
When a patch is applied to a Simplify Console Object (SOB), newer versions of .NET are configured by default to not load modules from remote sources. If you ...
Version Compatibility
Resolving performance delays when printing large documents through Citrix ICA virtual channels, caused by a bug in ScrewDrivers Server 4.8.2 and 4.8.3. Includes patch information and upgrade guidance for affected versions.
Registry configuration to suppress license checkout failure dialogs in ScrewDrivers v6 and v7 for environments where silent operation is required.
Learn to thoroughly test your ScrewDrivers Pro/Enterprise deployment. You'll validate print routing, scan workflows, user assignments, reporting, and failover scenarios.
Learn how to thoroughly test your ScrewDrivers Essentials deployment with different applications, users, and scenarios. You'll verify print job routing, troubleshoot issues, and build confidence in your configuration.
Comprehensive troubleshooting guide for resolving Citrix ICA client plugin issues in ScrewDrivers, including registry configuration, reinstallation procedures, and PerMachine vs. PerUser installations.
Resolve common printing problems in ScrewDrivers Essentials including printers not appearing, print jobs not completing, slow printing performance, and connection errors. End-user troubleshooting steps and when to contact IT support.
ScrewDrivers v6 and Simplify Suite v6 use a Windows Installer-based mechanism produced by Advanced Installer. While the installer is adaptive to a variety of...
Diagnose and resolve common ScrewDrivers installation problems, including failed installations, licensing errors, and clean uninstallation procedures.
When Advanced Print Features is enabled for a printer, the user will see an additional tab in the printer preferences dialog with a button to show the user i...
These license issues are specific to v6 or later Tricerat products.
Resolve common printing and scanning problems in ScrewDrivers Pro and Enterprise including printers not appearing, scanners not detected, print jobs not completing, slow performance, and connection errors. End-user troubleshooting steps and when to contact IT support.
Learn why you must unblock files downloaded from Tricerat before installation, and how Windows security features can cause installation problems if you skip this critical step.
Troubleshooting guidance for mysterious printer failures caused by the June 2020 Windows updates (KB4560960 and KB4557957) that broke printing functionality, including symptoms, affected systems, and resolution steps.
How to resolve printing failures, RDP connection problems, and BSOD crashes caused by the problematic March 2021 Windows updates KB5000802 and KB5000808, including uninstall instructions and information about Microsoft's fix in KB5001568.