Advanced diagnostic and cleanup utilities included with ScrewDrivers v7 for resolving complex printing issues, including PrinterCleanup.exe for printer cleanup and SessionCheck.exe for session diagnostics. These tools should be used under Tricerat Support guidance.
Configure Windows Error Reporting to capture user mode dump files when ScrewDrivers or other programs crash, for troubleshooting and support diagnostics.
End of Maintenance and End of Life dates for ScrewDrivers v4, Simplify Printing v5, and Simplify Suite v5, including support limitations after EOM.
End of Maintenance and End of Life dates for ScrewDrivers v6, Simplify Printing v6, and Simplify Suite v6, with phased EOM dates for different version releases.
Reference documentation for the Logging tab in the ScrewDrivers Endpoint Client application, which provides diagnostic logging options for troubleshooting printing issues with Tricerat support.
Resolve common printing and scanning problems in ScrewDrivers Pro and Enterprise including printers not appearing, scanners not detected, print jobs not completing, slow performance, and connection errors. End-user troubleshooting steps and when to contact IT support.