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ScrewDrivers Product Family Overview

What is ScrewDrivers?​

ScrewDrivers is Tricerat's universal print and scan management platform that fundamentally transforms how enterprises handle printing in virtualized environments. Instead of managing hundreds or thousands of individual printer drivers across your infrastructure, ScrewDrivers provides a single, universal driver solution that works with any printer, in any location, across any environment.

Think of it as replacing a complex web of device-specific drivers with one intelligent system that handles everything--from traditional desktop printing to mobile device workflows, from on-premises infrastructure to cloud deployments.

The Problem It Solves​

Traditional enterprise printing is plagued by driver complexity. Every printer model requires its own driver. Multiply that across hundreds of devices, thousands of users, and diverse endpoints (physical desktops, virtual sessions, mobile devices), and you face:

  • Constant maintenance overhead: Installing, updating, and troubleshooting drivers across servers and endpoints
  • Help desk burden: Print-related tickets consuming 20-30% of IT support time
  • Deployment delays: New printer rollouts taking days or weeks instead of minutes
  • Compatibility issues: Driver conflicts causing spooler crashes and printing failures
  • Security gaps: Difficulty tracking and controlling printing across the organization

ScrewDrivers eliminates these challenges with a fundamentally different approach.

Core Value Proposition​

One driver for any device model, location, or environment

ScrewDrivers replaces complex multi-driver environments with a unified print management system. This isn't just about simplification--it's about transforming printing from a constant source of IT headaches into a seamless, managed service that just works:

  • Eliminate driver management: Never install another device-specific printer driver on servers or endpoints
  • Centralize control: Manage all print queues, permissions, and policies from a single dashboard
  • Enable universal access: Any user can print to any printer from any device--physical, virtual, or mobile
  • Span all environments: Works identically across Citrix, VMware, Microsoft RDS/AVD, traditional desktops, and cloud platforms
  • Preserve advanced features: Maintains full access to manufacturer-specific capabilities like duplex, stapling, secure PIN printing, and color controls

Product Editions​

ScrewDrivers scales to meet different organizational needs through three editions that build on each other. Choose the level that matches your requirements today, with the flexibility to expand as your needs grow.

ScrewDrivers Essentials​

Start here if you need: Basic universal driver functionality to eliminate driver management headaches

Essentials provides the foundation--a single universal driver that works across your entire infrastructure. Deploy in minutes and immediately eliminate the need to install, update, or troubleshoot individual printer drivers. It supports printing and scanning across Citrix, VMware, Microsoft environments, and traditional workstations, with built-in PIN-based secure printing for basic document security.

Perfect for: Small to mid-size organizations with straightforward printing needs who want to eliminate driver complexity without enterprise-grade management features.

ScrewDrivers Pro​

Upgrade to Pro when you need: Advanced management, dramatic performance improvements, and centralized control

Pro adds the management muscle that IT teams need. The drag-and-drop Active Directory integration lets you assign printers visually by user, group, or workstation--no scripting required. Printer Profiles give you granular control over print settings per session or per user. The serverless architecture option eliminates traditional print servers entirely, reducing infrastructure costs while improving reliability.

Performance gains that matter:

  • 10x faster scanning through optimized compression and processing
  • 75% faster print preview reducing user wait time
  • Server-side spooling eliminating delays on endpoint devices
  • Up to 75% reduction in print-related help desk tickets

Perfect for: Mid-size to large enterprises that need centralized management, performance optimization, and sophisticated printer assignment capabilities.

ScrewDrivers Enterprise​

Step up to Enterprise for: Mobile printing, maximum security, and comprehensive reporting

Enterprise extends Pro with capabilities for complex, security-conscious environments. Hold and Release printing ensures sensitive documents stay secure until users authenticate at the physical printer. Mobile device management brings iOS and Android into your centralized print infrastructure. The cloud connector simplifies hybrid deployments, and advanced reporting provides complete visibility into printing costs, usage patterns, and user activity.

Security and visibility:

  • Hold and Release: Documents wait securely until user authentication
  • Mobile printing: Enterprise-grade print management for smartphones and tablets
  • Audit trails: Complete tracking of who printed what, when, and where
  • Cost allocation: Detailed reporting for chargeback and budget management

Perfect for: Large enterprises, healthcare organizations (HIPAA compliance), financial institutions, and any environment requiring maximum security, mobile access, and detailed reporting.

ScrewDrivers Reports (Add-on)​

Add Reports when you need: Detailed cost analysis and usage intelligence

Reports provides deep analytics on print usage across your organization. Track costs by department, identify optimization opportunities, implement chargeback models, and make data-driven decisions about your print infrastructure. Integrates seamlessly with any ScrewDrivers edition.

Perfect for: Organizations that need cost allocation, departmental chargeback, or detailed usage analytics for budgeting and compliance.

How it works: Two flexible architectures​

ScrewDrivers adapts to your infrastructure with two deployment models. Both use the same universal driver approach, but differ in how print jobs flow through your network.

Traditional Client-Server Model​

This proven architecture works with your existing print server infrastructure. Lightweight client components install on endpoints (physical PCs, virtual desktops, or terminal sessions), while server components manage print queues and job routing. Print spooling happens on servers rather than endpoints, dramatically improving performance and stability. You can use traditional print servers or enable direct IP printing to network devices--ScrewDrivers works with both.

Choose this when: You have existing print server infrastructure, need integration with traditional print management tools, or require advanced spooling and job control.

Serverless Architecture (Pro and Enterprise)​

This modern approach eliminates print servers entirely. Direct IP printing connects users straight to network printers, but unlike traditional direct-IP deployments, you retain centralized management and control. The result is simpler infrastructure, reduced maintenance overhead, lower network bandwidth consumption, and faster deployment. Everything is managed from a single console despite having no print servers in between.

Choose this when: You want to reduce infrastructure footprint, simplify deployment, eliminate print server maintenance, or optimize for cloud/virtual desktop environments.

Both models support the same features and management capabilities--choose based on your infrastructure preferences and existing investments.

Where It Works: Universal Compatibility​

ScrewDrivers works across your entire IT environment--no matter how diverse. Whether you're running cutting-edge cloud infrastructure or maintaining legacy systems, the same universal driver approach works everywhere.

Virtualization platforms are where ScrewDrivers truly shines. It integrates seamlessly with Citrix Virtual Apps and Desktops (Tricerat has been a Citrix Ready partner since 1998), Microsoft RDS and Azure Virtual Desktop, and VMware Horizon environments. The same experience works identically across all platforms.

Cloud and hybrid deployments are fully supported. Run ScrewDrivers components in Microsoft Azure, connect to cloud-hosted virtual desktops, or deploy hybrid architectures that span on-premises and cloud resources. The cloud connector simplifies management across distributed environments.

Traditional infrastructure works too. Physical Windows desktops, terminal servers, and conventional print server deployments all benefit from the universal driver approach. Even Linux scanning is supported for mixed-OS environments.

Why ScrewDrivers Outperforms Traditional Approaches​

One Driver, Every Device​

The universal driver works with any printer from any manufacturer--HP, Canon, Xerox, Ricoh, Epson, Lexmark, Brother, or any other brand. Add a new printer model? No driver to install. Replace a printer with a different model? No driver to update. This alone eliminates the majority of printing-related IT work.

Performance That Users Notice​

Pro and Enterprise editions deliver measurable performance improvements that reduce user friction and help desk calls:

  • 10x faster scanning: Optimized compression and processing cuts scan times dramatically
  • 75% faster print preview: Less waiting for users reviewing documents before printing
  • Fewer spooler crashes: Robust architecture eliminates the Windows print spooler instability that plagues traditional setups
  • Up to 75% reduction in print tickets: Fewer issues mean fewer help desk calls

Management That Scales​

The centralized dashboard puts everything in one place. Drag users and groups from Active Directory onto printers to assign access--no scripting, no GPOs to debug. See all print queues in real-time. Deploy printer profiles that enforce settings (duplex by default, black-and-white for specific departments). Make changes once and they apply across thousands of users.

Security and Features You Need​

ScrewDrivers doesn't sacrifice advanced capabilities for simplicity. PIN-based secure printing keeps confidential documents safe. Hold and Release (Enterprise) adds authentication at the printer itself. The audit trail tracks every print job for compliance requirements. And critically, manufacturer-specific features like stapling, hole punching, duplex modes, and color controls remain fully accessible--you're not giving up functionality to gain manageability.

Who Uses ScrewDrivers​

Organizations across industries choose ScrewDrivers when printing complexity threatens productivity or security:

Healthcare systems use Hold and Release printing to maintain HIPAA compliance while enabling clinical workflows. Education institutions manage printing across multiple campuses with centralized control and student access policies. Financial services firms leverage detailed audit trails and secure printing for regulatory compliance. Manufacturing companies integrate office and production floor printing through a single platform. Technology companies support developer productivity across hybrid cloud and on-premises environments.

Proven Enterprise Partnership​

Tricerat's partnership history demonstrates deep platform integration and long-term reliability:

  • Citrix Ready Partner since 1998: 25+ years of optimization for Citrix environments
  • Microsoft Partner since 2005: Deep integration with Windows, Azure, and RDS platforms
  • Azure Virtual Desktop Launch Partner: Early access and optimization for cloud VDI

These aren't just badges--they represent decades of engineering collaboration ensuring ScrewDrivers stays ahead of platform evolution.

The Bottom Line​

ScrewDrivers transforms enterprise printing from a constant source of complexity and support burden into a managed, secure, high-performance service. The universal driver approach eliminates the root cause of printing problems while the tiered edition structure ensures you only pay for the capabilities you need. Whether you're running 100 users or 100,000, traditional infrastructure or pure cloud, ScrewDrivers provides the printing platform that scales with your organization.

Start with Essentials to eliminate driver management. Upgrade to Pro for dramatic performance gains and centralized control. Move to Enterprise when security, mobile access, and detailed reporting become critical. At every level, you're building on proven technology that's been refined in enterprise deployments for over two decades.