Product Editions and Licensing

Overview

Tricerat offers three primary editions of ScrewDrivers (Essentials, Pro, and Enterprise) along with ScrewDrivers Reports as a complementary product. Each edition builds upon the previous one, adding advanced capabilities for increasingly sophisticated enterprise requirements.

Product Editions

ScrewDrivers Essentials

Target Market: Small to medium organizations seeking basic universal print driver functionality and simplified printer management

Core Capabilities

Universal Print Driver:

• Single driver for all printer models and manufacturers
• Eliminates printer driver installation and management
• Supports any printer across any environment

Universal Scanner Support:

• Universal scanner driver functionality
• Eliminates scanner driver management
• Linux scanning support

Basic Printer Management:

• Centralized printer configuration
• Easy printer assignments
• Native print preferences access
• Supports second print dialogue

Environment Support:

• Citrix environments
• VMware environments
• Microsoft environments (RDS, WVD/AVD)
• Traditional workstations
• Server-free printing (serverless architecture)

Security Features:

• PIN-based secure printing
• Basic access controls
• User authentication

Performance:

• Faster print and scan processing vs. traditional drivers
• Quick deployment (minutes)
• Immediate productivity improvements

Use Cases

Best For:

• Organizations new to universal print drivers
• Small to medium deployments
• Cost-sensitive environments
• Basic print/scan requirements without advanced features
• Quick ROI requirements

Not Ideal For:

• Organizations requiring advanced printer profiles
• Environments needing maximum performance optimization
• Mobile printing requirements
• Hold-and-release printing workflows
• Advanced reporting and analytics

ScrewDrivers Pro

Target Market: Mid-size to large organizations requiring advanced print management, performance optimization, and Active Directory integration

All Essentials Features, Plus:

Printer Profiles:

• Per-user printer configurations
• Per-group printer settings
• Per-session printer profiles
• Per-workstation printer assignments
• Centralized profile management and distribution

Advanced Print Features:

• Manufacturer-specific printer settings (stapling, collating, duplex, color)
• Advanced finishing options
• Enhanced printer preference controls

Performance Improvements:

• Scanning up to 10x faster than traditional drivers
• Print preview times reduced by 75%
• Faster print queue processing
• Optimized spooling architecture

Active Directory Integration:

• Drag-and-drop printer and permission assignments
• Visual AD navigation
• Group-based printer management
• OU-based policy application

Centralized Management:

• Advanced print server management dashboard
• Direct IP printing support
• Real-time print queue visibility
• Enhanced troubleshooting tools

IT Efficiency:

• Reduces print-related help desk tickets by up to 75%
• Faster deployment (30-minute installation)
• Better server performance
• Reduced print spooler crashes

Use Cases

Best For:

• Organizations with complex AD environments
• Departments requiring different printer configurations
• VDI/RDS environments needing optimal performance
• IT teams seeking to reduce help desk volume
• Environments with diverse printer requirements

Upgrade Triggers from Essentials:

• Need for printer profiles (different settings per user/group)
• Performance requirements (10x scan speed, 75% faster preview)
• Complex Active Directory environments
• High help desk ticket volume related to printing
• Advanced printer feature requirements

ScrewDrivers Enterprise

Target Market: Large enterprises requiring mobile printing, hold-and-release security, cloud connectivity, and comprehensive reporting

All Pro Features, Plus:

Mobile Printing:

• iOS device printing
• Android device printing
• Centralized mobile device print management
• Mobile app integration
• Tablet and smartphone support

Hold and Release Printing:

• Print jobs held until user releases at printer
• Enhanced document security
• Reduced print waste
• Supports multiple authentication methods (PIN, card, biometric)
• Configurable job expiration policies

Cloud Connector:

• Simplified cloud-based print resource management
• Cloud service offering for print management
• Hybrid cloud support
• Centralized cloud management console

Advanced Print Job Reporting:

• Comprehensive print job tracking
• User activity monitoring
• Page count analytics
• Cost allocation and chargeback data
• Detailed reporting dashboards

Professional Services:

• Custom implementation support
• Advanced integration assistance
• Enterprise-grade deployment planning

Use Cases

Best For:

• Large enterprises (thousands of users)
• Organizations with mobile workforce
• Environments requiring maximum document security
• Cloud-first or hybrid cloud strategies
• Healthcare, legal, financial services (compliance-driven)
• Organizations requiring detailed print analytics

Upgrade Triggers from Pro:

• Mobile printing requirements
• Document security mandates (hold-and-release)
• Cloud migration initiatives
• Detailed cost tracking and chargeback needs
• Professional services for custom deployment

ScrewDrivers Reports

Product Type: Standalone or add-on reporting module

Capabilities

Comprehensive Reporting:

• Detailed print job data collection and analysis
• User activity tracking and reporting
• Page count and resource utilization metrics
• Cost allocation and chargeback reporting
• Customizable report generation

Integration:

• Works with existing ScrewDrivers deployments
• Centralized reporting across multiple sites
• Export capabilities (PDF, CSV, Excel)
• Scheduled report generation

Analytics:

• Print volume trends
• User and department utilization
• Cost optimization insights
• Printer usage patterns
• Environmental impact metrics (paper consumption)

Use Cases

Best For:

• Organizations requiring detailed print cost analysis
• IT teams needing utilization reporting
• Cost center chargeback requirements
• Environmental sustainability tracking
• Print policy optimization

Edition Comparison Matrix

Feature Category	Essentials	Pro	Enterprise
Core Printing
Universal Print Driver	✓	✓	✓
Universal Scanner Driver	✓	✓	✓
Multi-Environment Support	✓	✓	✓
Serverless Architecture	✓	✓	✓
Linux Scanning	✓	✓	✓
Management
Basic Printer Assignment	✓	✓	✓
Printer Profiles	--	✓	✓
AD Integration (Visual)	--	✓	✓
Drag-and-Drop Assignment	--	✓	✓
Advanced Dashboard	--	✓	✓
Cloud Connector	--	--	✓
Performance
Standard Performance	✓	--	--
10x Faster Scanning	--	✓	✓
75% Faster Print Preview	--	✓	✓
Optimized Queue Processing	--	✓	✓
Security
PIN-Based Printing	✓	✓	✓
Basic Access Controls	✓	✓	✓
Hold and Release Printing	--	--	✓
Mobility
Mobile Printing	--	--	✓
Reporting
Basic Logging	✓	✓	✓
Advanced Reporting	--	--	✓
Reports Add-On	Optional	Optional	✓ (Enhanced)
Support
Standard Support	✓	✓	✓
Professional Services	--	Available	✓

Licensing Models

User-Based Licensing

Named User:

• License assigned to specific user
• User can print from any device
• License follows user across sessions
• Best for organizations with defined user count

Concurrent User:

• License pool shared among users
• Licenses checked out during active sessions
• Optimal for shift workers or part-time users
• Cost-effective for organizations with more users than concurrent sessions

Device-Based Licensing

Per-Device:

• License assigned to specific device (workstation, thin client)
• Any user on licensed device can print
• Best for shared workstation environments (kiosks, production floor)

Enterprise Licensing

Enterprise Agreement:

• Unlimited users within organization
• Simplified license management
• Predictable costs for large deployments
• Volume discounting available

Site Licensing:

• All users at specific location
• Multi-site pricing available
• Geographic-based licensing

Subscription vs. Perpetual

Subscription Licensing:

• Annual or monthly recurring fees
• Includes software updates and support
• Lower upfront costs
• Predictable operational expenses
• Flexible scaling (add/remove licenses)

Perpetual Licensing:

• One-time license purchase
• Optional annual maintenance/support
• Higher upfront cost
• Long-term cost savings (multi-year)
• Capital expenditure model

License Server Architecture

Centralized License Management

License Server:

• Central license validation server
• Manages license pool
• Handles license checkout/checkin
• Real-time license availability

High Availability:

• Redundant license servers
• Automatic failover
• Grace period during license server outage
• Ensures continuous printing operations

License Compliance

License Tracking:

• Real-time license usage monitoring
• Over-utilization alerts
• Compliance reporting
• Audit trail for license usage

Grace Periods:

• Temporary over-allocation allowance
• Notification of license shortfalls
• Time to procure additional licenses
• Prevents printing disruption

Choosing the Right Edition

Decision Factors

Organization Size:

• Small (< 500 users): Essentials or Pro
• Medium (500-5,000 users): Pro
• Large (> 5,000 users): Enterprise

Environment Complexity:

• Single site, simple AD: Essentials
• Multi-site, complex AD: Pro
• Global, cloud/hybrid: Enterprise

Performance Requirements:

• Standard performance acceptable: Essentials
• Performance optimization needed: Pro or Enterprise
• Mission-critical printing: Enterprise

Security Requirements:

• Basic security sufficient: Essentials
• Advanced security needed: Enterprise
• Compliance mandates (HIPAA, PCI): Enterprise

Mobile Requirements:

• No mobile printing: Essentials or Pro
• Mobile workforce: Enterprise

Reporting Requirements:

• Basic logging sufficient: Essentials or Pro
• Detailed analytics needed: Enterprise or Reports add-on
• Cost chargeback required: Enterprise or Reports

Budget Considerations:

• Limited budget: Essentials
• Balanced features/cost: Pro
• Maximum capabilities: Enterprise

Upgrade Path

Essentials → Pro:

• Add printer profiles
• Gain performance improvements
• Enhanced AD integration
• Advanced management capabilities

Pro → Enterprise:

• Add mobile printing
• Implement hold-and-release security
• Deploy cloud connector
• Enable advanced reporting

In-Place Upgrades:

• Seamless upgrade between editions
• No reinstallation required
• License key update only
• Immediate feature availability

Total Cost of Ownership (TCO)

Cost Reduction Factors

IT Labor Savings:

• Reduced driver management time
• Fewer help desk tickets (up to 75% reduction with Pro)
• Faster printer deployment
• Simplified troubleshooting

Infrastructure Savings (Serverless Deployment):

• Eliminated print server hardware
• Reduced Windows Server licensing
• Lower data center costs
• Simplified infrastructure

End User Productivity:

• Less time troubleshooting printing issues
• Faster print job processing
• Self-service printer access
• Reduced printing-related downtime

Print Waste Reduction (Enterprise Hold-and-Release):

• Reduced unclaimed print jobs
• Lower paper consumption
• Reduced toner waste
• Environmental benefits

ROI Timeframe

Typical ROI:

• Essentials: "Nearly instant ROI" (marketing claim)
• Pro: Months to one year
• Enterprise: 12-18 months (due to higher upfront cost but greater savings)

Accelerated ROI Factors:

• Large user population
• High help desk ticket volume
• Complex multi-driver environment
• Print server consolidation/elimination
• High mobile workforce (Enterprise)

Professional Services

Available Services (Pro and Enterprise)

Implementation Services:

• Deployment planning and design
• Custom configuration
• Migration from existing print infrastructure
• Pilot program management

Integration Services:

• Custom API integrations
• Third-party system integration
• Document management system (DMS) integration
• Custom workflow development

Training Services:

• Administrator training
• Help desk training
• End user training (where needed)
• Train-the-trainer programs

Ongoing Support:

• Dedicated account management (Enterprise)
• Priority support escalation
• Regular health checks
• Proactive monitoring

Summary

ScrewDrivers is available in three primary editions: Essentials (universal driver basics), Pro (advanced management, profiles, and performance optimization including 10x scanning and 75% faster preview), and Enterprise (mobile printing, hold-and-release, cloud connector, and advanced reporting). Organizations can choose the appropriate edition based on size, complexity, performance requirements, security needs, and budget, with seamless upgrade paths available as requirements evolve. Flexible licensing models (named user, concurrent user, device, enterprise) and both subscription and perpetual options accommodate diverse organizational procurement preferences and financial models.