Skip to main content

ScrewDrivers Knowledge Base

Welcome to the ScrewDrivers knowledge base! This documentation covers everything you need to know about deploying, configuring, and managing ScrewDrivers print and scan management solutions in virtual and physical environments.

What You'll Find Here​

Our documentation is organized following the Diátaxis framework to serve different user needs. Whether you're learning, working on a specific task, looking up technical details, or deepening your understanding, we've structured the content to help you find what you need quickly.

Tutorials​

Step-by-step learning experiences that guide you through your first successful experiences with ScrewDrivers. Perfect for newcomers who want to build confidence through hands-on practice.

Start here: [Getting Started]Getting Started: See tutorials section

How-To Guides​

Task-oriented guides for solving specific problems. These guides assume basic familiarity and provide direct steps to accomplish your goals.

Browse by category:

  • [Installation]Installation: See installation how-to guides - Deploy ScrewDrivers components
  • [Configuration]Configuration: See configuration how-to guides - Set up and customize your environment
  • General - Common tasks and procedures
  • [Troubleshooting]Troubleshooting: See troubleshooting how-to guides - Diagnose and resolve issues

Reference​

Comprehensive technical specifications, detailed feature references, and information-oriented documentation for looking up specific details.

Key references:

  • Administrator Guide - Complete administrative reference for ScrewDrivers 7.5+
  • [Technical Manual] - Technical specifications and requirements
  • [User Guide]User Guide: Coming soon - End-user feature reference

Explanation​

Understanding-oriented content about architecture, concepts, and design decisions. Learn the "why" behind ScrewDrivers to deepen your knowledge.

Explore topics:

  • Overview - Product overviews and integration ecosystem
  • Architecture - Technical architecture and use cases
  • Concepts - Core concepts and terminology

Release Notes​

Version announcements, changelogs, new features, and what's changed in each release. Currently documenting ScrewDrivers 7.0 through 7.9.

Known Issues​

Documented bugs, limitations, and workarounds for known issues across all supported versions.

Quick Start Paths​

New to ScrewDrivers? Start with [Getting Started]Getting Started: See tutorials section tutorials, then review the Product Overview to understand the platform.

Ready to Deploy? Check the [Installation Requirements]Installation: See installation how-to guides, then follow the installation guides for your environment.

Need to Configure a Feature? Browse [Configuration]Configuration: See configuration how-to guides guides or consult the Administrator Guide for detailed settings.

Troubleshooting an Issue? Check [Troubleshooting]Troubleshooting: See troubleshooting how-to guides guides and Known Issues for solutions and workarounds.

Understanding the Architecture? Explore Architecture articles to learn how ScrewDrivers works in virtual desktop and application delivery environments.

Products Covered​

This knowledge base covers the complete ScrewDrivers product family:

  • ScrewDrivers v7 (7.0 - 7.9+) - Current generation print and scan management platform
  • ScrewDrivers Essentials - Essential edition for smaller deployments
  • ScrewDrivers Pro/Enterprise - Professional and Enterprise editions with advanced features
  • Legacy Versions - Historical documentation for ScrewDrivers 6.x, 5.x, and 4.x in Release Notes

About This Documentation​

Framework: We use the Diátaxis framework to organize documentation by user needs rather than product features. This makes it easier to find what you're looking for whether you're learning, working, looking up details, or seeking understanding.

Style: Our documentation follows a conversational, user-friendly approach based on the Microsoft Writing Style Guide. We write like we speak, use active voice, and focus on helping you accomplish your goals.

Feedback: Found an issue or have suggestions? Contact Tricerat Support or your account representative.

Last Updated: 2025-11-06 Current Version: ScrewDrivers 7.9.x Documentation Framework: Diátaxis