Advanced Troubleshooting Tools
Advanced diagnostic and cleanup utilities included with ScrewDrivers v7 for resolving complex printing issues, including PrinterCleanup.exe for printer cleanup and SessionCheck.exe for session diagnostics. These tools should be used under Tricerat Support guidance.
Enabling Diagnostic Logging in ScrewDrivers v6
Step-by-step guide to enabling diagnostic logging for ScrewDrivers v6 components including App Server, Print Server, and Client for troubleshooting print issues.
Enabling Diagnostic Logging in ScrewDrivers v7
Step-by-step guide to enabling diagnostic logging for ScrewDrivers v7 components using the ScrewDrivers Logs application and Endpoint Client for troubleshooting issues.
Installation and Configuration Troubleshooting
Comprehensive troubleshooting guides for resolving installation failures, printing issues, SQL database problems, certificate errors, permissions issues, and other common ScrewDrivers configuration challenges.
Logging Tab Reference (Endpoint Client)
Reference documentation for the Logging tab in the ScrewDrivers Endpoint Client application, which provides diagnostic logging options for troubleshooting printing issues with Tricerat support.
Logging Tab Reference (Scanning Client)
Reference documentation for the Logging tab in the ScrewDrivers Scanning Client application, which provides diagnostic logging options used for troubleshooting and problem tracking with Tricerat support.